
Catering & Food Service | Events & Corporate Dining
Scaling Catering Operations with Efficient Staffing
Tango Tango is a catering service specializing in cold buffets, lunchboxes, and event catering. They also manage Cafe Norma, a cafeteria in the Meta offices, and hold an exclusive catering contract with a funeral home. Their operations require a mix of permanent and on-call staff to meet fluctuating demand.
Key Results Highlights
- 75% reduction in scheduling time (from 40 to 10 hours per week)
- Elimination of scheduling errors and double-bookings
- Ability to manage more venues and clients without extra admin workload
- Higher staff satisfaction and engagement

The Challenge
Before Workstaff, Tango Tango managed staffing through phone calls, text messages, and Excel sheets, leading to inefficiencies and delays. Coordinators spent excessive time reaching out to staff, tracking availability, and managing scheduling changes. Payroll processing was also cumbersome, relying on handwritten timesheets prone to errors.
"We were calling, texting, and emailing people to confirm availability. Scheduling was stressful and inefficient," says Pascal Dauchez, Director at Tango Tango.
The Solution
Workstaff simplified Tango Tango’s workforce management with:
- Automated Scheduling: Staff receive shift offers directly in the app, reducing manual communication
- Digital Time Tracking: Eliminates paper-based timesheets and ensures payroll accuracy
- Centralized Staff Profiles: Helps coordinators quickly assign qualified staff
- Event Information Sharing: Staff access event details, improving preparation and reducing inquiries

Workstaff application - Scheduling
The Results
Operational Improvements
- 75% reduction in scheduling time (from 40 to 10 hours per week)
- Elimination of scheduling errors and double-bookings
- Faster response times for shift fulfillment
- Improved payroll accuracy
Business Growth
- Ability to manage more venues and clients without extra admin workload
- Higher staff satisfaction and engagement
- Greater workforce flexibility, ensuring smooth peak-season operations
With Workstaff, Tango Tango is expanding its operations confidently, focusing on growth opportunities without the burden of staffing logistics.
"With Workstaff handling the heavy lifting of staffing logistics, Tango Tango can now focus on growth, confident in its ability to scale efficiently and stress-free."
Future Growth with Workstaff
With a scalable system in place, Tango Tango is now equipped to handle larger and more complex events with confidence. The company plans to integrate additional Workstaff features, to further refine their operations.
