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tangotango

iconCatering & Food Service | Events & Corporate Dining

Scaling Catering Operations with Efficient Staffing

Tango Tango is a catering service specializing in cold buffets, lunchboxes, and event catering. They also manage Cafe Norma, a cafeteria in the Meta offices, and hold an exclusive catering contract with a funeral home. Their operations require a mix of permanent and on-call staff to meet fluctuating demand.

Key Results Highlights

  • 75% reduction in scheduling time (from 40 to 10 hours per week)
  • Elimination of scheduling errors and double-bookings
  • Ability to manage more venues and clients without extra admin workload
  • Higher staff satisfaction and engagement
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The Challenge

 

Before Workstaff, Tango Tango managed staffing through phone calls, text messages, and Excel sheets, leading to inefficiencies and delays. Coordinators spent excessive time reaching out to staff, tracking availability, and managing scheduling changes. Payroll processing was also cumbersome, relying on handwritten timesheets prone to errors.

"We were calling, texting, and emailing people to confirm availability. Scheduling was stressful and inefficient," says Pascal Dauchez, Director at Tango Tango.

The Solution

 

Workstaff simplified Tango Tango’s workforce management with:

  • Automated Scheduling: Staff receive shift offers directly in the app, reducing manual communication
  • Digital Time Tracking: Eliminates paper-based timesheets and ensures payroll accuracy
  • Centralized Staff Profiles: Helps coordinators quickly assign qualified staff
  • Event Information Sharing: Staff access event details, improving preparation and reducing inquiries
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Workstaff application - Scheduling

Pascal Dauchez

"Workstaff has been a game-changer. It cut scheduling time from 40 hours to just 10, making staffing efficient, centralized, and stress-free."

 

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Pascal Dauchez

- Pascal Dauchez, Director, Tango Tango

The Results

 

Operational Improvements

  • 75% reduction in scheduling time (from 40 to 10 hours per week)
  • Elimination of scheduling errors and double-bookings
  • Faster response times for shift fulfillment
  • Improved payroll accuracy

Business Growth

  • Ability to manage more venues and clients without extra admin workload
  • Higher staff satisfaction and engagement
  • Greater workforce flexibility, ensuring smooth peak-season operations

With Workstaff, Tango Tango is expanding its operations confidently, focusing on growth opportunities without the burden of staffing logistics.

"With Workstaff handling the heavy lifting of staffing logistics, Tango Tango can now focus on growth, confident in its ability to scale efficiently and stress-free."

Future Growth with Workstaff

 

With a scalable system in place, Tango Tango is now equipped to handle larger and more complex events with confidence. The company plans to integrate additional Workstaff features, to further refine their operations.

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Ready to optimize your event staffing?

Discover how Workstaff can transform your operations, just as we did for Tango Tango and hundreds of other catering and event companie.