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staffing-2Staffing Agency

Staff Personnel: Optimizing personnel management while gaining efficiency

For over 25 years, Staff Personnel has been a pillar in the temporary placement industry, specializing in events, promotions, and hospitality. With unparalleled expertise in personnel management, the agency coordinates an impressive network of more than 1,000 active employees across Quebec.

With a human-centered approach, Staff Personnel goes well beyond recruitment: it ensures that each candidate perfectly matches the needs of its clients. Whether for brand ambassadors, event organizers, or service staff, the agency offers efficient and flexible placement solutions.

Key Results Highlights

  • 70% reduction in time spent on schedule planning
  • Improved team management without increasing internal staff
  • Optimized database with better structured applications
  • Event creation in 5 minutes, compared to several hours with the previous system
  • Better retention of coordinators, thanks to an improved work experience
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The Challenge

 

Before adopting Workstaff, Staff Personnel juggled multiple tools: Excel spreadsheets, emails, and text messages. Schedule planning required intense manual follow-up: coordinators had to verify employee availability one by one and send dozens of emails. In urgent situations, the team would put everything on hold to make calls and fill shifts as quickly as possible.

"The time needed to book a team was exorbitant," recalls Alex Landry. "Planning 40 activations and trying to manage availabilities was a real headache."

This administrative overload resulted in dozens of emails per day for staff, tedious manual follow-ups, and coordinator turnover due to the repetitive nature of the work.

With increasing demand, manual processes were causing considerable time loss. Staff Personnel needed to find a solution to gain efficiency while preserving their human touch and personalized service.

That's when Workstaff came into play.

The Solution

 

Staff Personnel first tested Workstaff with 15 users during the pandemic, before fully adopting it and integrating more than 1,000 employees when events resumed.

The platform transformed their business through key features:

  • Centralized messaging: instant message delivery to targeted groups based on their skills or location
  • Simplified planning: event creation in 5 minutes instead of several hours
  • Digital timesheets: mobile time tracking eliminating paperwork and payroll errors
  • Client portal: direct client access to event and staff details became a competitive advantage
  • Comprehensive staff profiles: tags, notes, and staff performance evaluation ensure better matching every time
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Workstaff Application - Scheduling

"With Workstaff, contacting the right staff takes 5 seconds thanks to filters and tags—it's a huge time saver. Now, when a request comes in through our website, we can fill it in 5 minutes. The platform is attractive, clear, and pleasant to use, unlike our old system."

Alex Landry

- Management & Recruitement

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The Results

 

Operational Improvements

Staff Personnel transformed its internal operations by achieving significant efficiency gains, including:

  • Structuring and optimizing a database of more than 1,000 to 1,500 profiles
  • 70% reduction in time spent on schedule planning
  • Elimination of double bookings and schedule conflicts
  • Decrease in administrative workload related to hour tracking and payroll processing
  • Standardization of operations across the organization

But most importantly, Workstaff strengthened Staff Personnel's employer brand. The team now has more time to focus on what sets them apart: building strong relationships and offering a human and personalized experience—which has always been at the core of their values.

"Workstaff has improved coordinator retention," notes Alex. "Before, they would leave the company after about a year because their functions became repetitive and unstimulating. Today with Workstaff, the role has become more dynamic and stimulating, which reduces stress and improves retention."

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Ready to save hours on scheduling and focus on building your business? 

Book a demo with Workstaff today to see how our centralized platform can transform your staffing operations and drive growth, just like it did for Staff Personnel.

Get Started With Workstaff Today!

Workstaff plans offer all scheduling and communication tools.
Create your account, invite a few colleagues and start planning. Getting started with Workstaff only takes a few minutes.

Book a free call for more info